WhatsApp Integration

Keep Wisely WhatsApp Integration streamlines maintenance communication by sending instant alerts, work order updates, and escalation messages directly to users. Improve response speed, reduce downtime by up to 30%, and cut repair delays by 25% through faster, real-time coordination.
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WhatsApp Integration in Keep Wisely enables real-time maintenance communication by delivering breakdown alerts and notifications directly to users through WhatsApp. Integrated within the CMMS workflow, it ensures faster visibility and response for critical maintenance events.

Challenges Addressed
Whatsapp Integration
Delayed communication during breakdown incidents

Alerts shared through email or calls are missed. WhatsApp notifications ensure instant visibility.

Users not actively checking CMMS dashboards

Critical updates are overlooked. WhatsApp reaches users directly on their mobile devices.

Lack of real-time alerts for breakdown maintenance

Teams react late to failures. Instant messaging accelerates response time.

Manual notification efforts by supervisors

Calls and messages are sent manually. Automated WhatsApp alerts reduce effort.

Keep Wisely Solution

Keep Wisely integrates WhatsApp messaging into its CMMS platform to deliver timely maintenance alerts.

  • Automated breakdown alerts sent via WhatsApp
  • Notifications sent to users with registered WhatsApp numbers
  • Event-triggered messaging from CMMS workflows
  • Optional on-demand message customization
  • Secure and controlled notification delivery
Whatsapp Integration
How It Works in Keep Wisely

Keep Wisely makes maintenance communication faster with seamless WhatsApp integration. Teams can raise requests, receive updates, and get real-time notifications directly on WhatsApp, keeping everyone informed and connected instantly.

Location
WhatsApp Number Registration

Users register their WhatsApp-enabled mobile numbers in the system.

User Assignment
Event Trigger Setup

Breakdown and maintenance events are configured for WhatsApp alerts.

GPS
Automated Message Sending

Alerts are automatically sent when breakdowns are logged.

Budget Configuration
Optional Message Customization

Custom message templates can be configured on demand.

Benefits of Keep Wisely Whatsapp Integration

Keep Wisely WhatsApp Integration simplifies communication by connecting maintenance updates directly to your teams WhatsApp. It ensures faster notifications, quicker responses, and seamless coordination for efficient maintenance management. Here are the top benefits:

Faster Breakdown Awareness :

WhatsApp alerts ensure critical breakdowns are noticed immediately without relying on dashboard access.

Improved Response Time :

Direct mobile notifications enable quicker action by technicians and supervisors.

Reduced Communication Gaps :

Automated alerts eliminate dependency on manual calls and follow-ups.

High User Adoption :

Using WhatsApp ensures messages are received on a familiar and frequently used platform.

Flexible Communication Options :

Custom message templates can be designed to match operational needs as an add-on service.

Industries Benefited :

Manufacturing, Facility Management, Healthcare, Utilities, IT Parks, Retail Chains.

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Frequently Asked Questions
What type of alerts are sent through WhatsApp?

Breakdown maintenance alerts and critical notifications are sent through WhatsApp.

Users who have WhatsApp-enabled numbers registered in the system will receive alerts.

Basic WhatsApp alerts are supported. Custom message templates are available as a paid add-on.

Yes. On-demand message customization can be done based on requirements and is chargeable.

Yes. Messages are sent only to registered numbers through controlled CMMS workflows.

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